KL108 is committed to protecting every member's privacy in accordance with Malaysia's Personal Data Protection Act 2010. Learn how we collect, use, and safeguard your information transparently and responsibly.
Policy Summary
Six core principles that ensure your personal data remains safe, controlled, and respected at all times
All data transmitted between your device and kl108's servers is protected with industry-standard 256-bit SSL encryption, ensuring no third party can intercept or read your information.
Members' personal data is stored on servers protected by strict access controls, multi-layered firewalls, and active intrusion monitoring systems at all times.
Only authorised personnel may access member data, and only for necessary purposes. Every access is logged and periodically audited to ensure no misuse occurs.
KL108 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a revenue source.
The kl108 Privacy Policy is designed and updated in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring that every member's legal rights are respected at all times.
Members have the full right to access, amend, transfer, or request deletion of their personal data. Such requests may be submitted via our live chat or support email.
This Privacy Policy describes kl108's privacy practices regarding the collection, use, storage, and protection of your personal data. By using the kl108 platform, you agree to the terms set out in this policy. Please read it carefully before registering an account.
KL108 is an online betting platform operating under the domain kl108.vu, offering a wide range of entertainment services including Live Casino, Sports Betting, Slots, and table games to registered members. In operating these services, we collect and process members' personal data as part of the platform's day-to-day operations.
We understand that privacy is a fundamental right of every individual. For this reason, kl108 takes a serious and responsible approach to managing your personal data. This Privacy Policy has been prepared in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia, and clearly explains who collects your data, what data is collected, how it is used, and what rights you hold as the owner of that data.
This policy applies to all users who access or use the kl108 platform, whether via the website, mobile app, or any other digital medium operated by kl108. If you access our platform through a third-party link, that third party's privacy policy is their own responsibility and is not covered by this policy.
KL108 has never and will never sell members' personal data to any party. Your information is used solely for platform operations, account security, and user experience improvement.
KL108 collects various types of personal data depending on how you interact with our platform. We only collect data that is genuinely necessary to provide you with a safe, lawful, and high-quality service.
| Data Category | Example Information | Primary Purpose | Mandatory? |
|---|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/Passport number | KYC verification, legal compliance | Mandatory |
| Contact Information | Phone number, email address, residential address | Account communications, security notifications | Mandatory |
| Financial Data | Bank account number, deposit & withdrawal records | Transaction processing, AML compliance | Mandatory |
| Activity Data | Betting history, game records, usage patterns | Risk management, responsible gaming | Auto |
| Technical Data | IP address, device type, web browser, approximate location | Security, fraud detection | Auto |
| Preference Data | Preferred language, notification settings, feedback | Personalise user experience | Optional |
KL108 uses collected personal data on a lawful basis, including contractual necessity, legitimate platform interests, compliance with legal obligations, and, in certain cases, your explicit consent.
KL108 does not use your data to make automated decisions that produce legal effects or similarly significant outcomes without human intervention. All important decisions such as account closures or betting limits involve review by our team.
KL108 does not share members' personal data with external parties except where necessary to operate the platform lawfully and securely, or when required by law. The following are parties that may receive your data under certain circumstances:
KL108 engages third-party service providers who act as data processors on our behalf, including payment service providers, KYC verification providers, cloud service providers, and gaming software providers. All these parties are bound by strict data protection agreements and are not permitted to use your data for any other purpose.
We may need to disclose your data to government authorities, law enforcement bodies, or courts when required by Malaysian law or a valid court order. In such situations, we will disclose only the minimum information necessary.
In cases where there is a threat to platform security, ongoing fraud, or the risk of serious financial loss, kl108 may share relevant information with anti-fraud bodies, financial institutions, or the relevant regulatory authorities.
KL108 does not share, sell, or transfer members' personal data to advertisers, data brokers, or any third party for third-party marketing purposes. This is our absolute commitment to your privacy.
KL108 continually invests in the latest cybersecurity infrastructure to ensure members' personal data is always protected against unauthorized access, loss, destruction, or accidental disclosure.
The technical and organizational security measures we employ include:
While kl108 takes all reasonable measures to protect your data, no system on the internet can be guaranteed 100% secure. You also play an important role by keeping your account password safe and promptly reporting any suspicious activity to us.
KL108 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze how our platform is used. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential Cookies | Login sessions, security, core platform functionality | Session only | No |
| Performance Cookies | Usage statistics, technical error identification | 30 days | Yes |
| Functional Cookies | Language settings, display preferences, member preferences | 90 days | Yes |
| Analytics Cookies | User behaviour analytics (anonymised data) | 1 year | Yes |
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect certain platform functions such as login capability and session security. For more information on managing cookies, refer to your web browser's help guide.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by kl108. We fully respect and facilitate the exercise of these rights.
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Amend or correct your personal data that is inaccurate or incomplete.
Right to Erasure
Request deletion of your personal data, subject to our legal obligations.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Right to Portability
Obtain your data in a machine-readable format for transfer.
Right to Restriction
Restrict the processing of your data under certain circumstances provided by law.
To exercise any of the above rights, you may contact the kl108 support team via 24/7 live chat or by submitting a written request to our support email. We will process your request within 30 working days from the date of receipt. For more complex cases, this period may be extended up to 60 days with notice to you.
Certain rights may be limited in specific circumstances — for example, we are unable to delete data that we are required to retain in order to fulfil legal obligations such as anti-money laundering (AML) requirements or regulatory authority directives.
KL108 retains members' personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws and regulations.
When data is no longer required and there is no legal obligation to retain it, kl108 will securely delete or anonymise that data using methods that ensure it cannot be recovered.
The kl108 platform is exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps to prevent minors from accessing the platform.
If we find that a minor's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe a minor has registered on our platform, please contact our support team immediately.
Any attempt to register an account using another person's identity or to falsify age information is a serious violation of kl108's Terms and Conditions and may constitute a criminal offence under Malaysian law.
KL108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, the latest legal requirements, or platform technology developments. All amendments will be published on this page along with the new effective date.
For material amendments — that is, changes that significantly affect how we process your data — kl108 will notify you via:
Continued use of the kl108 platform after the effective date of any amendment constitutes acceptance of the updated privacy terms. If you disagree with the changes made, you have the right to close your account and withdraw any valid balance before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how kl108 manages your personal data, our team is ready to assist you at any time.
For formal complaints relating to data protection that cannot be resolved directly with us, you may also submit a complaint to Department of Personal Data Protection (JPDP) Malaysia which is the regulatory body responsible for enforcing the PDPA 2010 in Malaysia.
KL108 values your feedback and will treat every inquiry or complaint as an opportunity to further improve the level of privacy protection we provide to all our members.